Terms and Conditions

When you purchase a Space-Node product, you automatically agree to the Terms and Conditions.

1. Obligations
1.1. Space-Node guarantees that all purchased products are delivered with the same specifications as stated on the discord.
1.2. Space-Node does not have the rights to alternate the content of the server without the consent of the owner of the product.
1.3. Space-Node is obliged to maintain the purchased product in the best possible condition.
1.4. Space-Node is obligated to include an invoice with each purchase.

2. Payments
2.1. Space-Node will send an email reminder 7 days before the expiration date of a product in our discord server.
2.2. If no payment is received after 1 day from the due date, the purchased product will be suspended.
2.3. If after 14 days after the due date no payment has been received, Space-Node, has the right to remove the products in question.
2.4. It is not required for Space-Node to agree to a refund when a payment has been successfully received and the product has been delivered.
2.5. PayPal payments: We pay via PayPal, this goes through friends and family. This is to prevent chargebacks.

3. Justification
3.1. Space-Node is not liable for any (intentional) damage to its products.
3.2. Space-Node is not obliged to make backups of certain products.
3.3. Space-Node has the right to modify the General Conditions at any time.
3.4. Space-Node cannot be held responsible for the loss of files.
3.5. Space-Node has the right to stop products of a customer if there are signs of illegal activities.
3.6. Space-Node has the right to stop a customer's products when there are signs of cryptocurrency mining.

4. Pricing
4.1. Space-Node has the right to change the prices of their products at any time.
4.2. The main payment method for buying products from Space-Node is through PayPal. iDeal, Credit Card is possible on request.
4.3. All prices on the Space-Node website are in Euros (€).

5. Support inside and outside office hours
5.1: We provide support in all areas within business hours, unless otherwise specified.
5.2: We are not obliged to provide support on services with external companies and applications applications that do not originate from us.
5.3: We only provide support outside office hours for urgent network and server problems. server problems.
5.4: The support outside office hours will go through the Network Operations Center (NOC) and will therefore involve costs depending on the problem, the time and the duration.

Privacy Notice

Last updated: 10-08-2024 Space-Node ("we," "us," or "our") is committed to protecting your privacy. This Privacy Notice describes how we collect, use, disclose, and safeguard your personal information when you access or use our streaming services on Windows Server with OBS Studio ("Services").

1. Information We Collect
1.1. Personal Information: We may collect personal information, including but not limited to your name, email address, Country, City, Adres, Zip, Telephone-Number and payment information when you use our Services.
1.2. Usage Information: We collect information about how you interact with our Services, such as server logs and analytics data, to improve the quality of our Services.

2. Use of Information
2.1. Service Delivery: We use your personal information to provide, maintain, and improve our Services, including streaming services on a Windows server with OBS Studio.
2.2. Communication: We may use your contact information to communicate with you about our Services and respond to your inquiries.
2.3. Billing and Payments: We use payment information to process payments for the Services you purchase.

3. Sharing of Information
3.1. With Your Consent: We may share your information with third parties if you give us consent to do so.
3.2. Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

4. Data Security
We employ reasonable security measures to protect your personal information. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

5. Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices. We will notify you of any significant changes through our website or by other means.

6. Contact Us
If you have any questions or concerns about our Privacy Notice or your personal information, please contact us at [email protected]

7. Waiting Period Policy
Please note that while we strive to deliver orders within 6 - 24 hours to 7 days, there may be instances where the delivery period extends beyond this range.